Indian Overseas Bank Account Opening Process, Customer Care and Internet Banking

If you want to know about The Indian Overseas Bank (IOB) then let us know that this bank was established on February 10, 1937, by Shri. M. Ct. M. Chidambaram Chettyar, a pioneer in many fields including banking, insurance, and industry, with the twin goals of specializing in foreign exchange business and overseas banking. IOB has the distinction of opening three branches on the same day – in Karaikudi and Chennai in India, and Rangoon in Burma (now Myanmar), followed by a branch in Penang – on the 10th of February 1937 (the official opening day). Infosys has nominated the bank for the Client Innovation Award -2020 for in-house Finacle customization on Simplified Loan Account Opening. The Information Technology Department of the bank was awarded ISO 27001 certification.

Indian Overseas Bank Saving Account

A savings account in an Indian overseas bank can be opened as a solo account holder or as a joint account between many individuals. A joint account can have many holding modes, such as ‘Anyone or Survivor’ or ‘Joint’. KYC requirements apply to all parties involved in a joint venture.

Following these procedures will let you open a savings account in the Indian Overseas Bank Account.

How to Open a Savings Bank Account in an Indian Overseas Bank? (Offline Process)

  1. In order to open an Indian Overseas Bank account, you must first visit a branch.
  2. When you open a savings account, you must complete an Account Opening Form (AOF).

Obtain the Savings Bank Account Opening Form and complete all sections of the prescribed form, such as name, address, phone number, email address, PAN, the type of account to be opened, the name of the nominee, etc.

  1. Attach Necessary Documents for Account Opening (AOF)

Once you’ve filled out the account opening form, you’ll need to provide your PAN, proof of address, and proof of identity.

Some banks require a permanent address and phone number to open an account.

  1. Documents and AOF are checked for accuracy by the bank’s representative.

Account Opening Form (AOF) and other attached documents will be checked by a banker. These conditions must be met before he can move on to the next step.

  1. If your savings account has a minimum balance requirement, make a deposit of at least that amount.

Your account number will be assigned after the Banker verifies your Account Opening Form (AOF) & Other Documents. You will then be required to deposit the minimum balance in your account as per your savings bank account type.

(6) Go to the bank and get your cheque book, passbook, and debit card.

You’ll receive your cheque book, passbook, and debit card from the bank once your account has been successfully opened, and you’ll then be able to make purchases with your account.

How to Open an Online Savings Bank Account in an Indian Overseas Bank?

To open a savings bank account in an Indian Overseas Bank Account online, first determine whether your bank has the option to open a savings account online and if so, follow the procedures below:

  1. Go to the bank’s official website and log in.

You must go to the bank’s official website to open an account with them.

  1. Complete the Savings Account Opening Form (AOF).

Fill out the Savings Bank Account Opening Form to begin the account opening process. You must fill out all required information, such as the customer’s information and other details, in the various areas of the prescribed form, such as name, address, phone number, email address, PAN, type of account to be opened, nominee’s name, and so on.

  1. Include all required documents in your upload.

Following the completion of the account opening form, you must attach KYC papers such as your PAN, proof of address, and proof of identity.

  1. KYC through video.

You can submit your KYC documents via video call in order to be validated. You must grant access to your location, camera, and microphone on your smartphone for this purpose.

  1. The creation of a savings account.

Your account will be opened and you will be given a Customer ID and account number by the bank after you have been authenticated via video call as described in step 4 above.

  1. Go to the bank and get your cheque book, passbook, debit card, and other documents.

After your account has been successfully opened, the banker will send you a Cheque Book, Passbook, Debit Card, and other documents to your communication address, and you will be able to perform transactions with your account.

Points To Keep In Mind While Opening A Bank Account In IOB

  • Investigate and choose the bank that offers the highest rate of interest on its savings account.
  • Savings accounts are offered at various rates by different banks.
  • Choose a bank branch that is close by.
  • Use black ink to fill out the account opening form in CAPITAL LETTERS.
  • In the event of any overwriting when filling out the account opening form, countersign.
  • In most cases, private banks assign you a relationship manager who will handle any difficulties or questions you may have about your account.
  • You must use the nomination service.
  • Remember to bring your original KYC documents with you for verification.
  • Keep in mind that most savings accounts require you to keep a minimum amount in your account.
  • The bank offers a variety of Savings Account Types from which to pick.
  • Provide address proof documentation for both your mailing address and your permanent address if they are different.
  • Some banks require that the applicant(s) visit the branch in person to open an account and sign at the appropriate locations in the presence of a bank official.

Indian Overseas Bank Customer Care Numbers

The Indian Overseas Bank, or IOB, is one of India’s largest public sector banks. Customers can access a full range of banking services, including savings accounts, fixed deposits, loans, and credit cards. Customers’ queries, opinions, and complaints are handled by the well-established IOB customer service department. Here are the specifics of the situation.


  • Indian Overseas Bank Customer Care Toll-Free Number

Customers with questions or concerns can contact the toll-free number below from any mobile or landline phone.

1800 425 4445


  • Indian Overseas Bank Credit Card Customer Care

Dial the toll-free number below if you have any questions or concerns about your credit card. You can also use the number below to add your credit card to a hotlist.

1800 425 7744


  • IOB Toll-Free Number for Complaints against Corruption

You can report any officers of the Indian Overseas Bank who are involved in the corruption-related activity to their Anti-Corruption Hotline, which is open every day from 10 a.m. to 6 p.m. The number is –

1800 425 3402


  • Indian Overseas Bank – Head of Departments

If you are not satisfied with the solution provided by the customer service center or if no solution is provided, you may contact the department’s head. The name and designation of the concerned HOD, as well as their contact information, are included below.

Enquiry Type Name of Officer & Designation Contact Number Email ID
ATM/Visa Debit Card Shri. R Ravichandran, Chief Manager 044 – 28889359 atmcard@iobnet.co.in
ATM Transactions Shri.R Ravichandran, Chief Manager 044 – 28519464 atmtxns@iobnet.co.in
NEFT/RTGS Shri. Nagaraj, Senior Manager 044-28889397


Internet /Mobile Banking Shri. A Madhumohan,   Chief Manager 044-28889350


Credit Card Shri. M. Sundaramoorthy, Chief Manager 044-71729701 creditcard@iobnet.co.in
NRI Banking Shri. K.Ramasamy, Chief Manager 044-28519613


Head Customer Services Department, Chennai Shri R. K. Shetty, General Manager 044-28519568
Other Public Grievances Kumaraswamy M 044-28519448 kumaraswamym@iobnet.co.in


Indian Overseas Bank Registration Form

If you’ve read everything above and now want to create an account with this bank, you can do so by downloading the registration form from this link and online.

Click Here

Indian Overseas Bank Internet Banking

Internet banking has modernized traditional banking by making online money transaction operations simple. From transferring payments between bank accounts to paying retail bills online, the internet has made it possible to perform a number of things. Customers of Indian Overseas Bank can also use the internet banking service. If you are an IOB customer and would like to register for IOB Internet Banking in order to take advantage of the benefits of internet banking, please follow the instructions below.

How to Register for IOB Internet Banking?

Step 1: Go to www.iobnet.co.in and create an account.

Step 2: Click on Register Individual if you are an individual or a proprietary firm. Otherwise, you must select Register Corporate.

Step 3: After you’ve registered, go to the Account Holding Branch and fill out the application paperwork.

Step 4: To use internet banking, you must have an active email address.

Step 5: Make a mental note of the PIN that will be required for all Funds Transfer transactions. This PIN should not be shared with anyone else.

Step 6: Upon receipt of your application, the branch will activate your account.

IOB Internet Banking Login Procedure

Step 1: Now you must enter your password to log in.

Step 2: Passwords are case sensitive in this step (for example b is different from B).

Step 3: Keep in mind that your login password and transaction PIN are two separate things, with the password being used to log in and the PIN being used to transfer funds.

Step 4: When inputting your passwords, please be cautious. You should be aware that if you enter many incorrect passwords in a row, your online account may be blocked.

Frequently Asked Questions regarding Internet Banking

Q1. What Can I Do With My IOB Net Banking Account?

Answer: Your IOB Internet banking account can be used for the following purposes:

Last few transactions

Balance enquiry

The cheque for Account Statement Opening of a Paid Status Deposit

Q2. How can you deactivate your internet banking account?

Answer: To get into your Internet banking account after deactivating your account Select “Edit profile” from the drop-down menu. Click “Submit” after selecting Deactivate Account and Appropriate Account to be deactivated.

Q3. What is the procedure for changing my password?

Answer: Enter your username and password to access your account. Select the “Change Password” option from the “Edit profile” section. Click Submit after entering the current and new passwords.

Q4. What is the procedure for changing my PIN?

Answer: Select “Change PIN” from the “Edit Profile” menu. Now, click Submit after entering the current and new PINs.

Q5. How can I find out how much money I have in my account?

Answer: To check the balance of your account Login to your net banking account and go to Accounts –> Balance enquiry to see the account’s balance and current balance.

Q6. How Can You Protect Your Online Banking Account?

Answer: Frequently change your password, Do not open any spam emails relating to online banking. Don’t give out your password to anyone. To ensure security, always enter your password using the Virtual Keyboard supplied. In the browser, look for the website address.

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